Delivery/Shipping
WE OFFER FREE SHIPPING WORLDWIDE.
ESTIMATED TIME OF ARRIVAL
Europe (Express Shipping) – 1 to 3 business days
Outside Europe (Express Shipping) – 2 to 3 business days
COURIER SERVICE
We ship our orders with UPS and DHL.
When your order is SHIPPED, you will receive an email within 48 hours containing your tracking number.
RETURN/EXCHANGE POLICY
Full price and sale merchandise can be returned within 15 days of your order delivery.
All merchandise must be in its original condition – new, unworn and unaltered with all original tags attached.
EXCHANGE TERMS
In the case of an exchange, please contact our customer service team at [email protected] prior to sending back your item/s.
Upon receipt of the returned merchandise, Dahlia Bianca reserves the right to deny an exchange if the item/s do not meet the above requirements.
Once your package has been received, your exchange will be shipped within 3 business days.
Please note: we provide free worldwide shipment on exchanges as well
REFUND TERMS
In the case of a return, please contact our customer service team at [email protected] prior to sending back your item/s.
Upon receipt of returned merchandise, Dahlia Bianca reserves the right to deny a refund if the item/s do not meet the above requirements.
Once your package has been received, your refund will be issued within 3 business days in the original form of payment.
Please be advised that in case of a full return (all items in the order) the initial and return shipping costs will be deducted from the total refund.