Delivery within Türkiye
Standard shipping within Türkiye is free for members. Guest shipping costs TRY 150. Orders are shipped with Yurtiçi Kargo. After your order is handed to Yurtiçi Kargo, delivery takes 24–96 hours depending on your city and district.
International shipping
For all orders delivered outside Türkiye, shipping costs USD 75 for orders placed in USD or EUR 75 for orders placed in EUR. The same charge applies to members and guests.
Qatar and the UAE
Standard shipping to Qatar and the United Arab Emirates costs USD 75 for orders placed in USD or EUR 75 for orders placed in EUR. The same shipping charge applies to members and guests. Your order is prepared and handed to the carrier within 1–3 days. This is the dispatch period, not the delivery time. Transit time after dispatch may vary depending on the delivery address and customs processing. Import duties, taxes and customs charges are payable by the recipient and are not included in the shipping charge.
Returns and exchanges within Türkiye
For orders delivered within Türkiye, return and exchange requests can be submitted within 14 days, subject to the existing product conditions. Return and exchange shipping costs are payable by the customer. Please see the domestic returns and exchanges section for product conditions and application steps.
International returns and exchanges
We do not accept returns or exchanges for orders delivered outside Türkiye, including Qatar and the United Arab Emirates. Please check the size and product details before placing your order. If you receive a damaged, faulty or incorrect item, please contact us for assistance.
Delivery and Returns · Contact us
