Delivery & Returns

Delivery/Shipping

WE OFFER FREE SHIPPING WORLDWIDE.

ESTIMATED TIME OF ARRIVAL

Europe (Express Shipping) – 1 to 3 business days

Outside Europe (Express Shipping) – 2 to 3 business days

COURIER SERVICE

We ship our orders with UPS and DHL.

When your order is SHIPPED, you will receive an email within 48 hours containing your tracking number.

RETURN/EXCHANGE POLICY

Full price and sale merchandise can be returned within 15 days of your order delivery.

All merchandise must be in its original condition – new, unworn and unaltered with all original tags attached.

EXCHANGE TERMS

In the case of an exchange, please contact our customer service team at [email protected] prior to sending back your item/s.

Upon receipt of the returned merchandise, Dahlia Bianca reserves the right to deny an exchange if the item/s do not meet the above requirements.

Once your package has been received, your exchange will be shipped within 3 business days.

Please note: we provide free worldwide shipment on exchanges as well

REFUND TERMS

In the case of a return, please contact our customer service team at [email protected] prior to sending back your item/s.

Upon receipt of returned merchandise, Dahlia Bianca reserves the right to deny a refund if the item/s do not meet the above requirements.

Once your package has been received, your refund will be issued within 3 business days in the original form of payment.

Please be advised that in case of a full return (all items in the order) the initial and return shipping costs will be deducted from the total refund.